Building Surveys that Drive Performance Improvement

Lots of organizations survey their customers, but many struggle with how to take results and apply them to meaningful improvement in service quality.

This presentation focuses on who you should be surveying, why, and how to build your survey questions to not only provide an objective satisfaction score but to achieve actionable improvements!

This Session will be presented live at the Cherwell Global Conference (CGC17)

2017 Cherwell Global Conference (CGC17)

The Cherwell Global Conference held at the Broadmoor Hotel and Resort in Colorado Springs October 16-19, 2017, sets the stage for collaborative discussions, thought-provoking sessions, and lasting connections.

Meet with IT Service Management experts and with their assistance, uncover new ideas to improve your Cherwell Service Management solution. Also, get the first look at the latest product roadmap — all while building relationships within the Cherwell community.

At the Cherwell Global Conference, you will:

  • Learn from Cherwell Software experts and customers with best practices to share.
  • Explore Cherwell Service Management software nuances to optimize your solution.
  • Establish new relationships and strengthen existing ones to broaden your Cherwell network.

Avante Solutions, Inc. is a Platinum Sponsor for this event.