Content and Design Manager

Content and Design Manager

We are looking for a highly motivated individual with excellent writing and design skills to assist our sales and marketing team in promoting IT Service Management technologies (specifically Cherwell Service Management). We seek a prolific and talented content creator and designer who can write and produce exceptional materials. This role requires a high level of creativity, attention to detail, and project management skills.


  • Assist in the RFP response process by styling content to meet both proposal requirements and internal standards to win new business.
  • Create 2-3 ITSM focused content pieces each month to drive leads, subscribers, awareness, and/or other important metrics (examples include blog posts, ebooks, whitepapers, infographics, guides, templates, etc.).
  • Work with the executive, sales, and marketing team to create exceptional presentations.
  • Create and manage the production of rfps, powerpoint, web copy, pdfs, blog posts, case studies, testimonials, video scripts, workshop and presentation materials.
  • Collaborate with marketing team, sales professionals, clients, partners, and industry experts to produce relevant content that meets the needs of both key stakeholders and our audience.


  • Superb writing and editing skills.
  • Sophisticated design aesthetic appropriate for B2B focused content.
  • BA/BS degree or equivalent working experience.
  • A dual-minded approach: You’re highly creative and an excellent writer but can also be process-driven, think scale, and rely on data to make decisions.
  • Expert level skills with MS Word and Powerpoint
  • Technical aptitude: Can easily learn new digital tools as well as write towards a technical audience

Apply now: