YOU’RE INVITED TO AN EXECUTIVE BREAKFAST

JUNE 5, 2019 | 7:30 - 11:00 AM

Boulevard Kitchen & Oyster Bar

845 Burrard St, Vancouver, British Columbia V6Z 2K6
– located at The Sutton Place Hotel

The Ultimate Service Desk

We will show how you can leverage state of the art technologies to facilitate security compliance and reduce support operating costs while improving customer satisfaction.

This is a great opportunity to engage with IT Leaders and Professionals in the Vancouver Area to discuss challenges, innovations and best practices in IT Service Delivery.

REGISTER

AGENDA

What’s happening

7:30 AM – Breakfast and Registration
8:00 AM – Discussion and Presentation
10:30 AM – Networking

BREAKFAST IS ON US!

We’re making reservations for 20 select guests so please register today to secure your seat.

REGISTER

CURRICULUM

What you will learn

  • How to ‘shift’ and ‘become’ an ‘outcomes-based’
    Service Desk;
  • Minimize impacts of any security event or Incident
    through effective, industry best-practice response
    with Cherwell;
  • Leverage ComAround Knowledge™ to resolve
    tickets faster and with greater confidence.
REGISTER

JUNE 12, 2019 | 7:30 - 11:00 AM

Marché Mövenpick Brookfield Place Street Level

181 Bay Street, Toronto, Ontario M5J 2T3

The Ultimate Service Desk

We will show how you can leverage state of the art technologies to facilitate security compliance and reduce support operating costs while improving customer satisfaction.

This is a great opportunity to engage with IT Leaders and Professionals in the Toronto Area to discuss challenges, innovations and best practices in IT Service Delivery.

REGISTER

AGENDA

What’s happening

7:30 AM – Breakfast and Registration
8:00 AM – Discussion and Presentation
10:30 AM – Networking

BREAKFAST IS ON US!

We’re making reservations for 20 select guests so please register today to secure your seat.

REGISTER

CURRICULUM

What you will learn

  • How to ‘shift’ and ‘become’ an ‘outcomes-based’
    Service Desk;
  • Minimize impacts of any security event or Incident
    through effective, industry best-practice response
    with Cherwell;
  • Leverage ComAround Knowledge™ to resolve
    tickets faster and with greater confidence.
REGISTER

JUNE 19, 2019 | 7:30 - 11:00 AM

The Palmer House A Hilton Hotel

17 East Monroe Street, Chicago, Illinois 60603
– 'Cresthill' Meeting Room (3rd Floor)

The Ultimate Service Desk

We will show how you can leverage state of the art technologies to facilitate security compliance and reduce support operating costs while improving customer satisfaction.

This is a great opportunity to engage with IT Leaders and Professionals in the Chicago Area to discuss challenges, innovations and best practices in IT Service Delivery.

REGISTER

AGENDA

What’s happening

7:30 AM – Breakfast and Registration
8:00 AM – Discussion and Presentation
10:30 AM – Networking

BREAKFAST IS ON US!

We’re making reservations for 20 select guests so please register today to secure your seat.

REGISTER

CURRICULUM

What you will learn

  • How to ‘shift’ and ‘become’ an ‘outcomes-based’
    Service Desk;
  • Minimize impacts of any security event or Incident
    through effective, industry best-practice response
    with Cherwell;
  • Leverage ComAround Knowledge™ to resolve
    tickets faster and with greater confidence.
REGISTER

HOSTED BY

  • Avante (@AvanteSolutions) Exclusively Sells & Implements Cherwell ITSM. A Certified Cherwell Partner since 2009 for Resale, Implementation & Training. We have partnered with organizations like ComAround, BeyondTrust & FireScope to complement our Cherwell implementations. Inception 1999. Experienced Staff. Our Staff are all Employees. Consultative Implementation Approach. Agile Approach to Design & Configuration. Ability to Execute a ‘Mentoring Approach’. Ongoing Support Commitment.
  • Cherwell (@Cherwell) empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise.
  • ComAround (@ComAround) is a multinational software company that specializes in Knowledge Management & Self-service. The company helps organizations to achieve exceptional support by using intelligent knowledge as part of their digital transformation strategy, and by utilizing ComAround's expertise in Knowledge Management. ComAround's customers solve problems faster, handle increased volumes of issues in multiple languages much easier, lower organizational costs and deliver an excellent customer experience.

Interested but can’t attend?

If you are unable to attend but would like a copy of the presentation, let us know!

REQUEST PRESENTATION