Practice Areas

IT Service Management (ITSM)

Avante's initial service offering when it opened its doors 10 years ago was to meet the demands of organizations looking to improve their Service Desk Operations. Today, Avante has evolved this line of business into a comprehensive and leading Service Management and ITIL practice.

There is no question that over the next 24 months service management and ITIL adoption will become as widespread in the US as it is in Europe. It is our belief that savvy organizations will want to align themselves with a partner that can provide the guidance and advice to do it right the first time. This belief is the driving force of Avante’s offerings.