Elite Level Cherwell Partner



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Ready & Resilient | Adaptable Enterprise Solutions

Avante has launched a series of solutions and complementary online resources to help organizations achieve intelligent and resilient operations in 2020.

  • NEW mApp coming soon to the Cherwell marketplace.
    MS Teams Chat | A Collaboration Approach to Microsoft Teams integration utilizing Bot Technology.

  • Appointment Scheduling Solution. No Integration. Simply Cherwell. Customers will love the convenience of online booking. In response to COVID-19, Service Providers can offer Customers online appointment booking based on their availability – in conjunction with satisfying social distancing restrictions.

  • Capture, track and manage improvement suggestions with Jotrbox. Improvement suggestions are captured in Cherwell with some base information, then are assessed against your organization’s criteria for prioritization, scheduling and management.

  • Become a survey expert! Avante clients actively use surveying as part of their Enterprise Service Management (ESM) strategy. Surveying allows clients to proactively meet customer demands, and achieve intelligent-resilient ESM operations. Now available free for download on the Cherwell Marketplace.

Learn More

Events on Demand and Upcoming


  • Tetra Tech
    The whole process was seamless. My team and I were impressed with Avante’s knowledge of ITIL and their ability to explain ITIL’s value in the context of our business model. I would not hesitate to use them again and would highly recommend them.

    Melissa J. Studer

    Director of Information Technology Services

  • Madden
    The Avante differentiator was their understanding that the biggest risk in change was not technology-based, but rather effectively engaging our people in the process.

    Allan Furman

    IT Director

  • Staying within budget was extremely important to us. Avante went above and beyond to make sure that we met the cost of our RFP.

    Jessica Harris

    Manager, IT Service Management & Governance

  • The team is very knowledgeable and very personable. They do great at training – so great that today we are self-sufficient. I think Avante’s Mentoring Approach is a BIG deal. Sometimes, when you partner with companies, mentoring the client to be self-sufficient is not always the end goal.

    IT Change & Release Specialist

    IT Change & Release Specialist

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