Media Services Management Application
Used by organizations to Manage and Schedule: Equipment, Inventory, and Workload.
Avante is proud to present Reservation Manager; a comprehensive Media Services Management Application powered by Cherwell Software. Ease of use and flexibility will allow you to design a solution that best meets your needs.
Asset Management
Manage asset types and build asset profiles that meet the demands of your organization.
- Create and manage asset types and custom profiles
- Manage asset lifecycle
- Align assets to specific Loan Centers
Billing and Financial Management
Manage charges and billing for resource and equipment usage.
- Track standard charges for equipment
- Produce invoices for equipment loans
Broad Support for Various Loan Scenarios
Support the different types of loan requirements your organization may face.
- Equipment pickup, as well as delivery and setup
- Accept requests for single, multiple or packaged items
- Support onetime, as well as recurring Loan Requests
- Support individual needs and major events
Customer Surveys
Improve your operation based on important feedback from your customer base.
- Send surveys through Automated Business Processes
- Collect feedback that is based on the type of loan activity
Customer Self Service
Provide easy and effective ways for customers to submit Loan Requests.
- Accept user requests via web portals
- Enforce loan policies and procedures at the point of request submission
- Provide complete loan history and upcoming schedules for customers
Intelligent Scheduling and Asset Availability Checking
Feel confident the right equipment is available and is being reserved.
- View equipment that is available to support the request
- Have the option to select alternatives when requested equipment is not available
Support for Multiple Loan Centers
Organizations may have multiple locations from which customers can request equipment.
- Align requests with specific Loan Centers
- Manage equipment inventories for one or more Loan Centers
Business Process and Communication Automation
Automate key practices and routines that help you manage your operations.
- Automate entry of common transactions and requests
- Send automated request confirmations, reminders and late notices
- Provide email generated invoices for equipment or resource charges
We have worked with a cross section of organizations to identify and define exactly what Managers and Support Staff need to effectively and efficiently manage Media Service Operations – overwhelmingly, feedback received is that Reservation Manager delivers!
