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Seek the involvement of employees and customers. Ask for their help in identifying issues and problems that exist in your current process. Doing so creates buy-in for change.
Use the Improvement Priority Matrix to define priority classes. Verify alignment to your organizations strategic direction, business value returned to customers, level of risk, time and cost to execute.
At various intervals; check progress, request community support, or assign ownership and tasks! Determine how successful the change has been and communicate progress to your organization.
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